Terms of service

Postnatal Planner is provided by Agentic Flows(Chamber of Commerce 42075199). Contact us at[email protected]. In these terms, we refer to ourselves as “we”.

• The service: the web app that lets parents create a personal page with baby news, visiting times, meals, and requests.
• Parent: a person who creates an account and manages a page.
• Guest: a person who opens a share link and signs up for a visit, a meal, or a request.
• The page: everything a parent publishes and shares through the service.

These terms apply when you create an account or open a share link. If you disagree, please do not use the service. Our privacy policyalso applies and explains what data we process and why.

• You create an account with your email and a password of at least twelve characters, or through Google or Apple if enabled.
• You are responsible for your account. Keep your password private and tell us if you think someone else has gained access.
• Your account can manage multiple planners. Email password recovery is not available; contact us if you lose access.
• You must be at least 18 years old to create an account.

The service is for sharing your baby news with people you know. This means you:

• alleen gegevens en foto’s plaatst waarover je zelf mag beslissen, zoals die van je eigen kind en jezelf;
• geen inhoud plaatst die onrechtmatig, kwetsend of misleidend is, of die rechten van anderen schendt;
• de dienst niet gebruikt om anderen lastig te vallen, te misleiden of spam te versturen;
• must not bypass limits, retrieve content automatically, or try to access other people’s pages without permission.

Guests sign up under their own names and follow the parents’ preferences. Their commitments are to the parents, not to us.

• Anyone with the share link can see your page. There is no public directory or search feature, and search engines do not index the page.
• You decide who receives your link. Anyone it is forwarded to can view the page and sign up. Please share it thoughtfully.
• You can create a new link at any time; the old one stops working immediately. You can also take your page offline. Existing bookings are kept until you remove them.

Your content stays yours. You grant us only the rights needed to operate the service: store your content, resize photos, show it to people with the link, and include it in backups. We do not use it for other purposes, resell it, or display advertising.

We do not actively review pages. If notified that content violates these terms or the law, we may remove it or the page. Where possible, we will tell you beforehand.

• We aim to keep the service working safely and reliably, but cannot guarantee uninterrupted or error-free availability. We announce maintenance when possible.
• We regularly back up the database. Please also keep your own copies of photos and text that matter to you.
• We may change or discontinue the service. If we close it entirely, we will give you at least thirty days to retrieve your data.
• The basics of the service are free. Some features are part of Plus; see article 8.

Plus adds features such as managing together, meals, gift wishes, chores, visits in your calendar and all styles. The service shows exactly what is included before you buy.

• Plus costs €4.99, including VAT. You pay once: there is no subscription and nothing renews automatically.
• Plus applies to one planner (one baby) and to every parent who manages that planner. A new planner for a new baby needs its own Plus. Visitors never pay.
• On the website you pay through Stripe. In the iPhone app you pay through the App Store; Apple's terms then apply as well. In the Android app you pay through Google Play; the Google Play terms then apply as well.
• Plus turns on right after your payment. You have a 14-day cooling-off period: email us within 14 days of your purchase at [email protected] and we will refund the amount, no reason needed. Plus then ends; what is already on your page stays. If you bought Plus in the App Store, request the refund from Apple; if you bought it on Google Play, from Google.
• Planners that already existed before October 12, 2026 keep Plus for free.

We provide the service as is. To the extent permitted by law, we are not liable for damage from using the service, lost data, or temporary unavailability. This does not exclude liability for intent or gross negligence, or rights under mandatory consumer law.

Guests’ commitments and actions are outside our control. We are not a party to arrangements between parents and guests.

• To request deletion of your account and page, email [email protected]. We delete the data within thirty days, except backups, which expire automatically.
• We may close your account if you violate these terms or if the service ends. We will notify you at your account email unless doing so is not possible or appropriate.

We may change these terms. We announce significant changes through the service. Continued use then means accepting the updated terms. The date above shows when they were last updated.

These terms are governed by Dutch law. Please email us first with complaints so we can try to resolve them. If that is unsuccessful, the Dutch courts have jurisdiction, subject to mandatory consumer rights.